Service Mgt. Setup

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Page Name: Service Mgt. Setup
Page Number: 5919
Page Type: Card

Source Table Name: Service Mgt. Setup
Source Table Number: 5911

Show/hide columns in the Service Mgt. Setup page

Seq.Control IDControl NameField No.Field NameEnabledEditableVisible
0396288346First Warning Within (Hours) Search26First Warning Within (Hours) SearchtrueTruetrue
1514898394Send First Warning To Search23Send First Warning To SearchtrueTruetrue
21332588060Second Warning Within (Hours) Search27Second Warning Within (Hours) SearchtrueTruetrue
31981958356Send Second Warning To Search24Send Second Warning To SearchtrueTruetrue
41185030399Third Warning Within (Hours) Search28Third Warning Within (Hours) SearchtrueTruetrue
5480234319Send Third Warning To Search25Send Third Warning To SearchtrueTruetrue
61389010877Serv. Job Responsibility Code Search63Serv. Job Responsibility Code SearchtrueTruetrue
71253746265Next Service Calc. Method Search29Next Service Calc. Method SearchtrueTruetrue

Available options are:

  • “Planned”
  • “Actual”

8141842644Service Order Starting Fee Search13Service Order Starting Fee SearchtrueTruetrue
91938037017Shipment on Invoice Search76Shipment on Invoice SearchtrueTruetrue
10959955322One Service Item Line/Order Search37One Service Item Line/Order SearchtrueTruetrue
11210528927Link Service to Service Item Search5Link Service to Service Item SearchtrueTruetrue
12409370550Resource Skills Option Search36Resource Skills Option SearchtrueTruetrue

Available options are:

  • “Code Shown”
  • “Warning Displayed”
  • “Not Used”

131965466682Service Zones Option Search31Service Zones Option SearchtrueTruetrue

Available options are:

  • “Code Shown”
  • “Warning Displayed”
  • “Not Used”

14629639629Fault Reporting Level Search4Fault Reporting Level SearchtrueTruetrue

Available options are:

  • “None”
  • “Fault”
  • “Fault+Symptom”
  • “Fault+Symptom+Area (IRIS)”

152111572101Base Calendar Code Search7600Base Calendar Code SearchtrueTruetrue
16376367152Copy Comments Order to Invoice Search81Copy Comments Order to Invoice SearchtrueTruetrue
171693816896Copy Comments Order to Shpt. Search82Copy Comments Order to Shpt. SearchtrueTruetrue
181739606022Logo Position on Documents Search43Logo Position on Documents SearchtrueTruetrue

Available options are:

  • “No Logo”
  • “Left”
  • “Center”
  • “Right”

19202786597Copy Time Sheet to Order Search950Copy Time Sheet to Order SearchtrueTruetrue
202057619118Skip Manual Reservation Search77Skip Manual Reservation SearchtrueTruetrue
21766808188Copy Line Descr. to G/L Entry Search210Copy Line Descr. to G/L Entry SearchtrueTruetrue
22879398756Allow Multiple Posting Groups Search175Allow Multiple Posting Groups SearchtrueTruetrue
23472409659Check Multiple Posting Groups Search176Check Multiple Posting Groups SearchtrueTruetrue

Available options are:

  • “Alternative Groups”

241683174117Service Order Type Mandatory Search30Service Order Type Mandatory SearchtrueTruetrue
252087493123Service Order Start Mandatory Search32Service Order Start Mandatory SearchtrueTruetrue
26597311762Service Order Finish Mandatory Search33Service Order Finish Mandatory SearchtrueTruetrue
271740546914Contract Rsp. Time Mandatory Search11Contract Rsp. Time Mandatory SearchtrueTruetrue
28778843417Unit of Measure Mandatory Search38Unit of Measure Mandatory SearchtrueTruetrue
29578008843Fault Reason Code Mandatory Search39Fault Reason Code Mandatory SearchtrueTruetrue
301480867790Work Type Code Mandatory Search42Work Type Code Mandatory SearchtrueTruetrue
311803436877Salesperson Mandatory Search7Salesperson Mandatory SearchtrueTruetrue
321873039674Default Response Time (Hours) Search45Default Response Time (Hours) SearchtrueTruetrue
331474736006Warranty Disc. % (Parts) Search8Warranty Disc. % (Parts) SearchtrueTruetrue
34587020552Warranty Disc. % (Labor) Search9Warranty Disc. % (Labor) SearchtrueTruetrue
35547310920Default Warranty Duration Search52Default Warranty Duration SearchtrueTruetrue
361613026539Contract Serv. Ord. Max. Days Search40Contract Serv. Ord. Max. Days SearchtrueTruetrue
37640501466Use Contract Cancel Reason Search44Use Contract Cancel Reason SearchtrueTruetrue
382009198753Register Contract Changes Search14Register Contract Changes SearchtrueTruetrue
39928270614Contract Inv. Line Text Code Search15Contract Inv. Line Text Code SearchtrueTruetrue
401557818130Contract Line Inv. Text Code Search16Contract Line Inv. Text Code SearchtrueTruetrue
41222805775Contract Inv. Period Text Code Search19Contract Inv. Period Text Code SearchtrueTruetrue
42882127240Contract Credit Line Text Code Search20Contract Credit Line Text Code SearchtrueTruetrue
431087138636Contract Value Calc. Method Search64Contract Value Calc. Method SearchtrueTruetrue

Available options are:

  • “None”
  • “Based on Unit Price”
  • “Based on Unit Cost”

441591783357Contract Value % Search65Contract Value % SearchtrueTruetrue
45157772973Service Item Nos. Search56Service Item Nos. SearchtrueTruetrue
461439791334Service Quote Nos. Search66Service Quote Nos. SearchtrueTruetrue
471115744306Service Order Nos. Search57Service Order Nos. SearchtrueTruetrue
481378929927Service Invoice Nos. Search54Service Invoice Nos. SearchtrueTruetrue
492001283528Posted Service Invoice Nos. Search68Posted Service Invoice Nos. SearchtrueTruetrue
501495354687Service Credit Memo Nos. Search85Service Credit Memo Nos. SearchtrueTruetrue
511845091191Posted Serv. Credit Memo Nos. Search69Posted Serv. Credit Memo Nos. SearchtrueTruetrue
521417629319Posted Service Shipment Nos. Search70Posted Service Shipment Nos. SearchtrueTruetrue
531642149942Loaner Nos. Search62Loaner Nos. SearchtrueTruetrue
541011926133Troubleshooting Nos. Search60Troubleshooting Nos. SearchtrueTruetrue
55176862646Service Contract Nos. Search58Service Contract Nos. SearchtrueTruetrue
561375840513Contract Template Nos. Search59Contract Template Nos. SearchtrueTruetrue
57532849918Contract Invoice Nos. Search55Contract Invoice Nos. SearchtrueTruetrue
58328464216Contract Credit Memo Nos. Search7601Contract Credit Memo Nos. SearchtrueTruetrue
591781662489Prepaid Posting Document Nos. Search61Prepaid Posting Document Nos. SearchtrueTruetrue
601759739099Serv. Inv. Template Name Search200Serv. Inv. Template Name SearchtrueTruetrue
6128423185Serv. Cr. Memo Templ. Name Search203Serv. Cr. Memo Templ. Name SearchtrueTruetrue
622139344385Serv. Contr. Inv. Templ. Name Search201Serv. Contr. Inv. Templ. Name SearchtrueTruetrue
631208719374Serv. Contr. Cr.M. Templ. Name Search202Serv. Contr. Cr.M. Templ. Name SearchtrueTruetrue

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